E‑Commerce Shopper + Front End Expert (Part‑Time)

Heinens Inc; University Heights (OH); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Opportunity for promotion

Paid time off

Flexible scheduling

Job summary

Heinen’s Inc. in University Heights, OH, is hiring an E‑Commerce In-Store Shopper and Front End Associate to select items and assemble online orders for pickup. You will ensure accurate picks, careful packing, and timely staging for pickup while upholding Heinen’s quality standards.

The role emphasizes customer service, cross‑department collaboration, and safe, efficient operation in a fast‑paced environment. Part‑time hours up to 29 per week with the potential for promotion are offered.

Qualifications

• Identifies and prioritizes critical tasks in a dynamic environment.
• Maintains high attention to detail and strong organizational skills.
• Solves problems and makes quality decisions with incomplete information.
• Works independently with minimal supervision.
• Able to stand for long periods and handle varied temperatures.

Responsibilities

• Understands store layout and product offerings.
• Interfaces with customers via phone and in person to ensure order accuracy (including substitutions).
• Collaborates with other eCommerce clerks to complete daily orders.
• Maintains safety as a top priority for team members, customers, and products.
• Develops into an expert user of software applications for pick and pack efficiency.
• Interacts with and assists customers as needed.
• Organizes and stages customer orders to assist with pickup and delivery.
• Provides feedback for process improvements.
• Provides cross‑department support on daily tasks as needed.

Skills

Customer Focus

Action Oriented

Collaborates

Values Differences

Communicates Effectively

Instills Trust

Demonstrates Self‑Awareness

Self‑Development

Job description

Heinen’s Inc. in University Heights, OH, is hiring an E‑Commerce In-Store Shopper and Front End Associate to select items and assemble online orders for pickup. You will ensure accurate picks, careful packing, and timely staging for pickup while upholding Heinen’s quality standards.

The role emphasizes customer service, cross‑department collaboration, and safe, efficient operation in a fast‑paced environment. Part‑time hours up to 29 per week with the potential for promotion are offered.