Part-Time Donation & Textiles Sorting Specialist

Crisisctr; Tinley Park (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

The Crisis Center for South Suburbia is seeking a dependable Workroom Associate to join Neat Repeats Resale. This part-time role (25 hours per week) supports daily operations by receiving, sorting, processing, and organizing donated merchandise to keep stores clean and welcoming.

You will work closely with staff and volunteers, greet donors, prepare items for resale or recycling, and help with inventory and online orders.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of customer service and/or warehouse experience preferred.
• Experience working with volunteers preferred.
• Valid driver's license and driving record that meets agency insurance requirements.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to a team environment.
• Good judgment, problem-solving skills, and a positive attitude.
• Commitment to excellent customer service and the mission of the Crisis Center for South Suburbia.
• Ability to complete required 40-hour domestic violence training.

Responsibilities

• Greet donors warmly, accept merchandise donations, and provide donation receipts as needed.
• Sort and evaluate donated items to determine suitability for resale, recycling, or disposal.
• Prepare clothing, shoes, leather goods, and other materials for the textile recycling program in accordance with established procedures.
• Load, unload, package, and organize donated merchandise and recyclable materials.
• Maintain a clean, safe, and organized donation receiving and workroom area, including breaking down boxes and removing trash.
• Transport merchandise to the sales floor, stock shelves, rotate inventory, and assist with creating attractive displays.
• Assist store management with processing online merchandise sales for shipping or customer pickup.
• Participate in scheduled donation pickups and transportation of merchandise using agency vehicles and equipment as needed.
• Follow donation acceptance guidelines and established store procedures.
• Work collaboratively with store leadership, fellow employees, volunteers, and customers.
• Provide daily shift reports and assist with inventory and recycling documentation.
• Participate in required meetings, storewide sales, and other activities supporting store operations.
• Perform other duties as assigned.

Skills

Customer service

Warehouse experience

Volunteer coordination

Attention to detail

Teamwork

Driver's license

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

The Crisis Center for South Suburbia is seeking a dependable Workroom Associate to join Neat Repeats Resale. This part-time role (25 hours per week) supports daily operations by receiving, sorting, processing, and organizing donated merchandise to keep stores clean and welcoming.

You will work closely with staff and volunteers, greet donors, prepare items for resale or recycling, and help with inventory and online orders.