Part-Time Donation Services Associate - Lafayette Store

Goodwill of Colorado; Lafayette (CO, LA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Donations Associate to serve as the first point of contact for customers at donation centers. This role involves providing excellent customer service, assisting with unloading donations, and ensuring a safe and organized environment. Ideal candidates will have strong communication skills and the ability to work in various weather conditions. Join a team that values community service while enjoying the great outdoors of beautiful Colorado. This position offers flexible hours and the opportunity to make a difference in your community.

Benefits

Paid Holidays

Sick Leave

Jury Duty Leave

Bereavement Leave

Retirement Plan Contributions

Daily Pay Option

Qualifications

• Excellent customer service skills are essential.
• Ability to work in various weather conditions.
• Effective communication and flexible schedule required.

Responsibilities

• Greet customers and assist with donations promptly.
• Sort and inspect donations for quality and organization.
• Maintain a clean and safe donation environment.

Skills

Customer Service

Communication Skills

Time Management

Education

High School Diploma or Equivalent

Tools

Basic Computer Skills

Job description

Description

***Please Note: This position will be posted through, Wednesday, May 7th, 2025***

Get a great workout while serving your Community!!

Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you!!

Please Note: Excellent customer service skills are a must! Please tell us about your availability. Availability to work evenings and weekends is preferred!

Pay: $16.57 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Part Time employees in Retail, Sales/Operations are eligible for paid holidays, sick leave, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.

JOB SUMMARY:

The Donation Services Associate I is typically the first point of contact for customers dropping off items at retail centers. They provide excellent customer service by greeting customers promptly and assisting as needed, which may include lifting or unloading donations from vehicles or other areas. Associates are expected to handle donated goods with care, respecting the items.

ESSENTIAL FUNCTIONS:

• Provides excellent customer service, greeting customers promptly and answering product questions.
• Assists customers by unloading donations from vehicles or other areas.
• Handles donated items with care and sorts them into appropriate bins or areas.
• Inspects donations and decides on quality for sorting for sale or shipping.
• Maintains a safe, organized, and clean environment for customers and staff at donation areas.
• Maintains remote donation centers, following opening and closing procedures.
• Ensures supplies are stocked at remote sites as needed.
• Tracks donation levels daily to prevent overstocking.
• Follows retail policies and safety procedures.
• Cross-trains in other departments and acts as backup as required.
• Performs additional duties as needed.

QUALIFICATIONS:

To succeed, individuals must perform each duty satisfactorily. Reasonable accommodations may be made for disabilities.

Education:

• High school diploma or equivalent preferred.

Experience:

• One year of retail experience preferred.

Other:

• Ability to make decisions based on Goodwill standards.
• Basic computer skills for logging and emailing.
• Ability to work in various weather conditions.
• Use of safety equipment for lifting heavy objects.
• Effective communication skills and flexible schedule including weekends, evenings, and holidays.

Core Competencies:

• Communication, Level 1
• Customer Focus, Level 1
• Excellence, Level 1
• Knowledge and Skills, Level 1
• Teamwork, Level 1
• Trust, Level 1

Functional Competencies:

• Time Management

Goodwill is an Equal Opportunity Employer, dedicated to employing qualified individuals including those with disabilities, protected veterans, and military spouses. We participate in E-Verify. For more info, visit DHS E-Verify. We promote a Safe & Drug-free Workplace.

Physical Requirements

The physical demands are representative of those needed to perform essential job functions. Reasonable accommodations are available.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING (as defined by ADA): Heavy (45 lbs & over) frequently, Moderate (15-44 lbs) continuously, Light (under 14 lbs) frequently. Similar guidelines apply for CARRYING, PUSHING/PULLING, REACHING, BENDING, KNEELING/CRAWLING, SQUAT, CLIMBING, HEARING, VISION, HANDS/FINGERS, WALKING, STANDING, SITTING, SPEAKING.

Other physical activities may be required. All physical activity levels are to be performed as specified, with accommodations as needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For rights info, see Know Your Rights.