Part-Time Distribution Center Help Desk – 401(k) Match

Fastenal Co.; Indianapolis (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) with employer contribution

Job summary

Fastenal's Indianapolis distribution center is seeking a Part-time Distribution Center Help Desk to support branches with orders, tracking, and product queries in a fast-paced warehouse environment. You will perform quality checks, assist multiple departments, and help maintain safety and sustainability standards while developing foundational customer service skills.

The role offers on-site training and flexible scheduling after onboarding.

Qualifications

• 18 years of age or older
• Prior administrative/customer service experience OR industry experience and product knowledge
• Proficient written and oral communication skills
• Navigating between multiple computer programs including Microsoft Office Suite while demonstrating computer literacy
• Proficient using Microsoft Office Suite
• Highly motivated, self directed and customer service oriented
• Demonstrate strong math aptitude, attention to detail and sense of urgency
• Demonstrate our core values of ambition, innovation, integrity and teamwork

Responsibilities

• Operating computer programs, RF scanners, and printers to label product
• Assisting branches with product related questions or issues by phone, email or online support
• Performing quality checks verifying product descriptions and quantities match
• Locating orders in the warehouse
• Learning and understanding various department functions
• Multi-tasking in a faced-paced environment while learning and interacting with multiple departments in accordance with Fastenal procedures
• Retrieving product for walk in customers at our distribution center
• Maintaining the cleanliness and organization of work area
• Complying with health, safety and sustainability rules and expectations
• Participating in activities and programs that help the company achieve health, safety and sustainability objectives
• Learning and assisting other departments within the distribution center
• Learning, passing, and practicing various environmental health and safety trainings

Skills

Customer service

Strong communication

Computer literacy

Attention to detail

Teamwork

Tools

Microsoft Office Suite

RF scanners

Printers

Job description

Fastenal's Indianapolis distribution center is seeking a Part-time Distribution Center Help Desk to support branches with orders, tracking, and product queries in a fast-paced warehouse environment. You will perform quality checks, assist multiple departments, and help maintain safety and sustainability standards while developing foundational customer service skills.

The role offers on-site training and flexible scheduling after onboarding.