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An established industry player is seeking a dedicated Part-Time Customer Service Associate to enhance customer satisfaction and create an incredible shopping experience. This role involves preparing and stocking products, delivering exceptional service, and collaborating with team members. Ideal candidates will possess strong interpersonal skills and a commitment to training and teamwork. If you're looking for a rewarding position that allows you to make a difference in customers' lives, this opportunity is perfect for you!
This is a part-time position. The primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs and exceeding their expectations. This requires a defined level of product knowledge, food preparation skills, sales ability, customer relations skills, and cooperation with fellow associates to create An Incredible Place To Work and Shop.
Responsibilities include:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 18 years of age.
Exceptional interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
High school diploma or GED; or 1-3 months related experience and/or training; or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence in English. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates who only speak English.
Ability to add and subtract two-digit numbers and perform operations using units of American money and weight measurement.
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Complete company training including new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge.
The physical demands include standing, walking, using hands, reaching, talking, hearing, tasting, smelling, climbing, balancing, stooping, kneeling, or crouching. Must regularly lift up to 30 pounds (occasionally up to 50 pounds) and reach from 6-72 inches. Specific vision abilities required include close vision, color, and depth perception.
Reasonable accommodations may be made for individuals with disabilities to perform these functions.
Pay Transparency: Harris Teeter reasonably expects to pay between $14.85/hour and $22.00/hour for this role as a newly hired associate. Pay may depend on previous experience and skill sets of the applicant.