The Communications Data Analyst is a part-time (up to 29 hours a week), temporary (up to 6 months) position on the Enrollment Marketing and Communications team which supports digital communication initiatives for the Bloomington Office of Enrollment Management (OEM).
This position works within the undergraduate CRM, Slate and database systems to provide accurate data for use in marketing, transactional, and event related communications for units within OEM and our partners.
Job Summary
Department Specific Responsibilities
- Serves as a contact and data analyst for print communications requests.
- Defines, develops, maintains, and loads data from external and internal sources into our Constituent Relationship Management (CRM) systems.
- Translates plain-language requests into CRM reports and SQL queries.
- Troubleshoots and performs root cause analysis on data implementation errors.
- Coordinates with operations team members to ensure communications have the appropriate data points for the target population.
- Structures and submits data to and from outside entities, conforming to unique specifications and requirements.
- Analyzes student data and prepares information for use in internal operations reports.
- Learns new platforms and toolsets and maintains existing systems in their current operating environments.
- Documents data analysis efforts (data sources, reporting specifications, tools, issue/problem resolutions).
- Researches and stays up-to-date on emerging technologies and data analysis tools.
QualificationsCombinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required- Associate's degree preferably in information technology related field
Preferred- Working towards a Bachelor's degree (preferably in computer science, information science, or a related field)
WORK EXPERIENCE
Required- Some data analysis/reporting or related experience. Preferred experience with Slate CRM.
SKILLS
Required- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Seeks to acquire knowledge in area of specialty
Preferred- Demonstrates knowledge of SQL and Microsoft Excel
- Working knowledge of CRMs and content management systems
- Analytical ability for problem solving and performing root cause analysis.
- Strong interpersonal and communication skills
- Salesforce Marketing Cloud and/or Slate CRM experience
- Higher education or IU experience
Working Conditions / DemandsThis role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Candidates must live in the state of Indiana and within commuting distance to the IU Bloomington Campus.
Additional InformationThis role is a temporary role that will last approximately ~ 6 months from time of hire.
Work LocationBloomington, Indiana
This role is being offered as a fully remote work arrangement.This work arrangement is subject to change based on business needs or university policy.
Advertised Salary$30.00 per hour
Work HoursMaximum of 29 hours per week
Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job ClassificationCareer Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Employee
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Posting DisclaimerThis posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
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