Part-Time Customer Service Representative II

cityofconroe; Conroe (TX); On-site; USD 12,149 - 17,303; Part time

Benefits offered by this job

Employee assistance program

Free membership at pool and recreation center

Job summary

The City of Conroe is hiring a Customer Service Representative II for the C.K. Ray Recreation Center. This role involves providing exceptional customer service, assisting with various facility activities, and ensuring a safe environment for all participants.

Ideal candidates will have customer service experience, good communication skills, and a high school diploma or equivalent. The position offers a starting salary of $10.69 per hour and benefits such as free membership at the City's pool and recreation centers.

Qualifications

• Minimum age of 18 years old.
• Ability to obtain relevant certifications.

Responsibilities

• Provide excellent customer service to members and participants.
• Assist with facility, event, and program activities.
• Ensure a safe environment for participants.

Skills

Customer service experience

Cash handling

Good communication skills

Experience in delivering recreation programs

Education

High school diploma or equivalent

Job description

This position will be assigned to the Conroe C.K. Ray Recreation Center

JOB SUMMARY

The Customer Service Representative II provides excellent customer service to members and participants. Assists with facility, event and program activities by performing assigned duties (i.e. facility supervision, childcare, cursory cleanup of the facility as needed, sale of products, collecting membership cards, set up, take down, etc.) Ensures safe environment for participants. Follows all City of Conroe and Center policies and procedures.

QUALIFICATIONS

Knowledge, Skills and Abilities:

• Experience in customer service
• Cash handling
• Good communication skills
• Prefer experience in delivering recreation programs and/or services to the public

Education and Experience:

• Minimum age of 18 years old
• High school diploma or equivalent

Special Requirements:

• Ability to obtain relevant certifications

PHYSICAL DEMANDS

The work is medium and requires the ability to exert up to 40 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required: crouching, fingering, grasping, handling, hearing, kneeling, lifting, reaching, repetitive motions, speaking, talking, visual acuity and walking.

BENEFITS

The City of Conroe offers an employee assistance program and free membership at the City's pool and recreation center facilities for all employees. Starting salary for this position is $10.69 hourly.

The City of Conroe is an Equal Opportunity Employer

Must pass background check and pre-employment substance abuse screening as a condition of employment. A motor vehicle record check and job-related doctor's physical exam may also be required. Safety-sensitive positions remain subject to random drug and alcohol testing after hire.