Part-Time Customer Service Representative II

City of Conroe; Conroe (TX); On-site; USD 12,149 - 17,303; Part time

Benefits offered by this job

Free membership at the City's pool and recreation center

Employee assistance program

Job summary

A local government agency in Conroe, Texas, is seeking a Customer Service Representative II for the Aquatic Center. The role involves providing excellent customer service, assisting with various facility activities, and ensuring a safe environment for participants. Candidates should have a high school diploma, experience in customer service, and be at least 18 years old. The position offers a starting salary of $10.69 hourly and benefits including free membership at the facility.

Qualifications

• Minimum age of 18 years old.
• Ability to obtain relevant certifications.

Responsibilities

• Provide excellent customer service to members and participants.
• Assist with facility, event, and program activities.
• Ensure a safe environment for participants.

Skills

Experience in customer service

Cash handling

Good communication skills

Experience in delivering recreation programs

Education

High school diploma or equivalent

Job description

This position will be assigned to the Aquatic Center.

JOB SUMMARY

The Customer Service Representative II provides excellent customer service to members and participants. Assists with facility, event and program activities by performing assigned duties (i.e. facility supervision, childcare, cursory cleanup of the facility as needed, sale of products, collecting membership cards, set up, take down, etc.) Ensures safe environment for participants. Follows all City of Conroe and Center policies and procedures.

QUALIFICATIONS

Knowledge, Skills and Abilities:

• Experience in customer service
• Cash handling
• Good communication skills
• Prefer experience in delivering recreation programs and/or services to the public

Education and Experience:

• Minimum age of 18 years old
• High school diploma or equivalent

Special Requirements:

• Ability to obtain relevant certifications

PHYSICAL DEMANDS

The work is medium and requires the ability to exert up to 40 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required: crouching, fingering, grasping, handling, hearing, kneeling, lifting, reaching, repetitive motions, speaking, talking, visual acuity and walking.

BENEFITS

The City of Conroe offers an employee assistance program and free membership at the City's pool and recreation center facilities for all employees. Starting salary for this position is $10.69 hourly.

The City of Conroe is an Equal Opportunity Employer.

Must pass background check and pre-employment substance abuse screening as a condition of employment. A motor vehicle record check and job-related doctor's physical exam may also be required. Safety-sensitive positions remain subject to random drug and alcohol testing after hire.