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Part-Time Customer Service Representative

City of Hapeville

Georgia

On-site

USD 10,000 - 60,000

Part time

2 days ago
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Job summary

The City of Hapeville is hiring a part-time Customer Service Representative to manage payments and perform clerical tasks. This role primarily focuses on customer interaction and administrative responsibilities in a friendly team environment.

Qualifications

  • High School diploma or GED required.
  • Preferred experience in customer service and utility billing.
  • Strong clerical and organizational skills.

Responsibilities

  • Collects payments for various services including taxes and utility fees.
  • Performs general office tasks and maintains filing systems.
  • Operates computers and processes data using software applications.

Skills

Customer Service
Accounting
Clerical Work

Education

High School diploma or GED
Some college coursework in accounting or finance

Tools

Microsoft Office Suite

Job description

The City of Hapeville is seeking an enthusiastic individual for a part-time role as a Customer Service Representative.

This is a non-exempt, hourly position. Rate of pay $16-$20/hour DOE

  • 25-29 hours per week

Join the Hapeville Team!

Key Responsibilities

  • Collects and receives moneys for taxes, sanitation bills, utility services, permit fees, water tap fees, or other services
  • Performs general office and clerical work; answers phones; maintains filing systems; creates and types general correspondence and other office and clerical tasks.
  • Operates a personal computer, or other equipment as necessary to complete essential functions, to include the use word processing, spreadsheet, database, or other system software.

Minimum Qualifications

See attached complete job description for more detail.

High School diploma or GED; some college coursework in accounting, finance or related field is preferred; experience in customer service, utility billing, tax collection, accounting or closely related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

The City of Hapeville, Georgia, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Hapeville Civility Pledge-

The way we govern ourselves is often as important as the positions we take. Our collective decisions will be better when differing views have had the opportunity to be fully vetted and considered. All people have the right to be treated with respect, courtesy, and openness. We value all input. We commit to conduct ourselves at all times with civility and courtesy to each other.

Salary: $16 - $20 per hour

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