Part-Time Customer Service Pro for Home Improvement

Lowe's Home Centers, LLC; Wake Forest (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and assist with purchases in a busy retail environment. You will engage with customers throughout the day, stock shelves, and ensure needs are met.

The role offers flexible schedules, access to health insurance options, tuition assistance, a company 401(k) match, an Employee Stock Purchase Program, and a 10% associate discount. Bilingual abilities are encouraged.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology.
• Reading, writing, and performing basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs.
• 6 months of retail or customer service experience.
• Bi-lingual skills and trade certification preferred.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology experience

Reading/writing/arithmetic

Stamina for standing

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and assist with purchases in a busy retail environment. You will engage with customers throughout the day, stock shelves, and ensure needs are met.

The role offers flexible schedules, access to health insurance options, tuition assistance, a company 401(k) match, an Employee Stock Purchase Program, and a 10% associate discount. Bilingual abilities are encouraged.