Part-Time Customer Service & Merchandising Associate

Dollar Tree, Inc.; Cambridge (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II who will handle merchandise receiving, stocking, and store upkeep while delivering friendly service at the register. You’ll protect assets and support a safe, positive store environment in daily interactions with customers and team members.

The role emphasizes reliability, accuracy in cash handling, and strong communication. Part-time hours and the chance to contribute to an inclusive retail team are highlighted.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision‑making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned*

Skills

Customer service skills

Communication

Organizational skills

Problem-solving

Integrity

Cash handling math

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II who will handle merchandise receiving, stocking, and store upkeep while delivering friendly service at the register. You’ll protect assets and support a safe, positive store environment in daily interactions with customers and team members.

The role emphasizes reliability, accuracy in cash handling, and strong communication. Part-time hours and the chance to contribute to an inclusive retail team are highlighted.