Part-Time Retail Customer Service Associate II

Dollar Tree, Inc.; Bessemer (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate II to support daily store operations, merchandise the floor, assist customers, and handle front-end duties as needed. You will ensure a clean, welcoming environment and be cross-trained to operate the cash register while maintaining cash security.

The role emphasizes customer service, teamwork, and a high standard of integrity, with opportunities for growth and involvement in diverse store tasks.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, trash, and general neatness.
• Maintaining a positive, safe, and respectful environment with customers, associates, and leaders.
• Managing sales transactions while working the assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Teamwork

Physical stamina

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar Tree, Inc. is seeking a part-time Customer Service Associate II to support daily store operations, merchandise the floor, assist customers, and handle front-end duties as needed. You will ensure a clean, welcoming environment and be cross-trained to operate the cash register while maintaining cash security.

The role emphasizes customer service, teamwork, and a high standard of integrity, with opportunities for growth and involvement in diverse store tasks.