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Part Time Customer Service Delivery Driver Frederick

Harris Teeter

Frederick (MD)

On-site

USD 10,000 - 60,000

Part time

10 days ago

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Job summary

An established industry player is seeking a dedicated Part Time Customer Service Delivery Driver to join their team in Frederick. In this role, you will serve as a brand ambassador, delivering customer orders with a focus on exceptional service and professionalism. You will be responsible for driving a company vehicle, ensuring timely deliveries, and maintaining communication with customers throughout the process. This position offers a chance to work in a dynamic environment where your contributions will directly impact customer satisfaction and operational success. If you are passionate about providing top-notch service and enjoy driving, this opportunity is perfect for you.

Qualifications

  • Must be at least 21 years old with a valid driver's license.
  • Excellent communication and customer service skills are essential.

Responsibilities

  • Provide excellent customer service while delivering orders.
  • Drive a company vehicle safely and ensure timely deliveries.

Skills

Customer Service
Problem Solving
Technical Skills
Oral Communication
Team Work

Education

High School Diploma or GED

Tools

Handheld Tablet Device

Job description

Part Time Customer Service Delivery Driver Frederick

Join to apply for the Part Time Customer Service Delivery Driver Frederick role at Harris Teeter

Part Time Customer Service Delivery Driver Frederick

6 days ago Be among the first 25 applicants

Join to apply for the Part Time Customer Service Delivery Driver Frederick role at Harris Teeter

This range is provided by Harris Teeter. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.20/hr - $20.20/hr

Summary

Serve as a brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Harris Teeter's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Duties and Responsibilities:
  • Provide excellent customer service while delivering orders to the customer
  • Act as a brand ambassador when discussing Harris Teeter's Seamless Experience and delivery process with customers
  • Ensure a high degree of professionalism and personal presentation when interacting with customers
  • Drive a company vehicle safely and in accordance with Harris Teeter's driving standards
  • Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
  • Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Harris Teeter delivery standards
  • Control and maintain an accurate record of customer deliveries
  • Assist fellow drivers that may encounter difficulties while out delivering
  • Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
  • Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
  • Complete pre-inspections check of company vehicle before use and report any defects to supervisor
  • Operate company-provided technology devices for mapping and customer interaction
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving
  • Technical Skills
  • Customer Service
  • Interpersonal
  • Oral Communication
  • Team Work
  • Written Communication
  • Change Management
  • Visionary Leadership
  • Business Acumen
  • Diversity
  • Ethics
  • Organizational Support
  • Adaptability
  • Attendance/Punctuality
  • Dependability
  • Initiative
  • Innovation
  • Judgment
  • Motivation
  • Planning/Organizing
  • Professionalism
  • Quality
  • Quantity

Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Job Qualifications:
  • Must be at least 21 years old
  • Valid driver's license
  • Good driving record
  • Ability to operate a delivery van and handheld tablet device
  • Excellent communication and customer service skills
Preferred Job Experience/Education:
  • High School Diploma or GED
  • Any customer service experience
  • Any delivery driver experience

Additional details about language, math, reasoning abilities, work environment, physical demands, and other information are included in the original description.

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