PART-TIME Customer Experience Specialist

Best Cleaners; Plainville (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Flexible schedule

Paid holidays

Discounts on services

Growth opportunities

Job summary

Best Cleaners is seeking a Customer Experience Specialist to join our team. You'll be the warm face of our store, dedicated to providing every guest with an effortless experience.

Your responsibilities will include greeting customers, guiding them through services, and processing transactions accurately. We value a people-first mindset and are looking for individuals who can multitask and adapt in a fast-paced environment.

Qualifications

• A people-first mindset and love for engaging with customers.
• Strong communication and listening skills.
• Ability to multitask in a fast-paced environment.
• Willingness to learn and adapt to new tasks.
• Experience in retail, hospitality, or customer-facing roles is a plus.

Responsibilities

• Greet customers with warmth and energy.
• Guide guests through services to meet their needs.
• Process transactions accurately.
• Organize and manage garments with attention to detail.
• Handle customer questions or concerns positively.
• Collaborate with teammates for smooth operations.

Skills

Customer engagement

Communication skills

Multitasking

Proactive attitude

Reliability

Job description

$17.00 PER HOUR STARTING WAGE BASED ON EXPERIENCE.

At Best Cleaners, we don't just clean clothes - we help people look and feel their best every day. As a Customer Experience Specialist, you'll be the friendly face (and voice!) of our store. Your mission: create an effortless, welcoming experience for every guest, every time, while being part of a team that thrives on positivity, teamwork, and community spirit.

What You’ll Do

• Greet customers with warmth, energy, and genuine care
• Guide guests through our services, ensuring they get exactly what they need
• Process transactions with accuracy and ease
• Tag, organize, and manage garments with attention to detail
• Handle questions or concerns with confidence and positivity
• Collaborate with teammates to keep operations smooth and fun
• Be an ambassador of our brand, spreading service excellence every day

What You’ll Bring

• A people-first mindset and a love for engaging with customers
• Strong communication and listening skills
• Reliability, integrity, and a proactive attitude
• Ability to multitask in a fast-paced environment
• Willingness to learn (we'll teach you everything you need to know)
• Bonus points for retail, hospitality, or customer-facing experience
• Understanding of flow of garments as it pertains to production standards
• Flexibility to increase/reduce hours during busy/slow periods
• This job may entail hot indoor air temperatures, noisy conditions, standing for long periods of time and lifting garments and products up to 30lbs.

Why You’ll Love It Here

• Work-life balance you can count on. We respect your time and energy - both at work and outside of it.
• A culture that feels like family. We celebrate wins together and support each other through challenges.
• Room to grow. Your career path doesn't stop at the counter - we love to promote from within.
• Perks that show we care. From flexible schedules to appreciation events, we invest in our people.
• A meaningful mission. You'll help our community look sharp, feel confident, and shine every day.

Full-Time Employee Benefits

• Free uniform shirts
• Health, Dental, Vision and Life Insurance
• Six paid holidays
• Paid birthday for all employees - part-time or full-time!
• No Sundays or late nights!
• Employee Assistance Program (EAP)
• Vacation after one year
• 401K after one year with a generous company match of up to 5% of your pay
• Flexible Spending Account (FSA) after one year
• 50% discount on dry cleaning at our facilities.