Part-Time Customer Experience Specialist

Dollar Tree, Inc.; New Castle (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate in New Castle, PA to assist customers, operate a cash register, and keep the store stocked and clean. The role emphasizes safe, friendly interactions with customers and team members while handling merchandise and assisting with unloading deliveries.

The position requires good communication, basic math, and the ability to lift 30–50 lbs. frequently, with typical part-time hours in a retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms, floors, trash, and overall neatness.

Skills

Customer service

Communication

Organization

Problem solving

Physical stamina

Education

High school diploma or equivalent

Retail/hospitality experience preferred

Job description

Dollar Tree is seeking a Customer Service Associate in New Castle, PA to assist customers, operate a cash register, and keep the store stocked and clean. The role emphasizes safe, friendly interactions with customers and team members while handling merchandise and assisting with unloading deliveries.

The position requires good communication, basic math, and the ability to lift 30–50 lbs. frequently, with typical part-time hours in a retail environment.