Part-Time Customer Experience Lead — Nights & Weekends

Michaels Stores; Phoenix (AZ); On-site; USD 20,664 - 30,307; Part time

Job summary

A leading retail company seeks a Part Time Customer Experience Manager to enhance customer shopping experiences. This role involves managing front-end operations and a team, ensuring adherence to policies, and achieving key performance indicators. Candidates should have retail management experience and the ability to lead teams effectively. Work hours will include nights and weekends, providing a dynamic work environment in a public retail setting, with opportunities for training and development.

Qualifications

• Experience managing front-end operations and leading teams.
• Ability to communicate positively with customers.
• Skills in training, coaching, and performance management.

Responsibilities

• Deliver a customer-centric shopping experience.
• Ensure adherence to Company policies and procedures.
• Assist in onboarding and training new team members.
• Manage front-end teams to meet KPIs.

Skills

Retail management experience

Job description

A leading retail company seeks a Part Time Customer Experience Manager to enhance customer shopping experiences. This role involves managing front-end operations and a team, ensuring adherence to policies, and achieving key performance indicators. Candidates should have retail management experience and the ability to lead teams effectively. Work hours will include nights and weekends, providing a dynamic work environment in a public retail setting, with opportunities for training and development.