Part-Time Customer Experience Coordinator Widewater

The TJX Companies, Inc.; Uniontown (Fayette County); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a forward-thinking company as a Part-Time Customer Experience Coordinator, where you will lead a team to deliver exceptional customer service. In this dynamic role, you will promote a culture of honesty and integrity while training associates to enhance customer interactions. Your ability to multitask and communicate effectively will be essential in maintaining a clean and organized store environment. Enjoy competitive pay and a range of benefits, including associate discounts and 401(k) contributions, all within a supportive and inclusive workplace. This is your chance to grow your career in a leading retail organization!

Benefits

Associate Discounts

401(k) Contributions

Referral Bonuses

Child Care Discounts

Cell Phone Discounts

Pet Insurance

Legal Insurance

EAP

Bereavement Leave

Qualifications

• Minimum 1 year of retail experience with 6 months in a leadership role.
• Strong understanding of merchandising and customer service principles.

Responsibilities

• Oversee team to ensure excellent customer experiences and service.
• Train and mentor associates on front-end principles and loyalty programs.
• Address customer concerns and manage store tasks effectively.

Skills

Customer Service

Communication Skills

Leadership Experience

Merchandising Techniques

Multitasking

Organizational Skills

Education

Retail Experience

Leadership Experience

Job description

Part-Time Customer Experience Coordinator Widewater

Join to apply for the Part-Time Customer Experience Coordinator Widewater role at The TJX Companies, Inc.

Overview

TJX Companies offers daily opportunities for growth, exploration, and achievement. Be part of our diverse and collaborative team across our global offices, distribution centers, and retail stores—including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. We are a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

This role involves promoting excellent customer experiences. You will oversee a team of associates at the front of the store, ensuring prompt, courteous service and active promotion of loyalty programs. Leading by example, you will engage with customers and maintain a clean, organized store environment, exemplifying outstanding customer service.

1. Ensure a positive customer experience both internally and externally
2. Promote a culture of honesty, integrity, and confidentiality
3. Train and mentor associates on front-end principles
4. Coach associates on personalizing customer interactions and promoting loyalty programs
5. Manage register assignments, POS needs, and breaks
6. Address customer concerns promptly to ensure satisfaction
7. Ensure store tasks are completed according to plans and priorities
8. Communicate effectively with management and team members, providing updates
9. Provide and receive recognition and constructive feedback
10. Collaborate with management on training needs to enhance effectiveness
11. Adhere to labor laws, policies, and procedures
12. Promote credit and loyalty programs
13. Support store shrink reduction initiatives
14. Maintain a safe environment by promoting safety awareness
15. Perform other duties as assigned

Qualifications

• Availability to work flexible hours, including nights and weekends
• Strong understanding of merchandising techniques
• Ability to multitask effectively
• Excellent communication and organizational skills with attention to detail
• Adaptability to changing situations
• Team-oriented mindset, capable of training others
• Minimum 1 year retail experience and 6 months of leadership experience

Benefits

Includes associate discounts, EAP, smoking cessation, bereavement leave, 401(k) contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and eligibility for additional benefits based on hours and service. All benefits are subject to plan terms and may change.

Additional Information

We promote an inclusive, supportive work environment with a competitive salary. TJX is an equal opportunity employer and provides reasonable accommodations for individuals with disabilities.

Location & Compensation

Address: 117 Matthew Drive, Uniontown, PA

Starting pay range: $13.00 - $13.50 per hour, based on skills and experience.