Part-Time Customer Experience Associate

Dollar Tree, Inc.; Whitesburg (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate in Whitesburg, KY to deliver a great shopping experience. You will assist customers, handle transactions, maintain store cleanliness, and help with stocking and unloading merchandise.

The role emphasizes strong customer service, teamwork, and adherence to safety and operational policies in a retail environment. Part-time hours apply with flexible scheduling.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment according to productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste management.
• Other duties as assigned*

Skills

Customer service

Retail experience

Communication

Organization

Problem solving

Follow instructions

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate in Whitesburg, KY to deliver a great shopping experience. You will assist customers, handle transactions, maintain store cleanliness, and help with stocking and unloading merchandise.

The role emphasizes strong customer service, teamwork, and adherence to safety and operational policies in a retail environment. Part-time hours apply with flexible scheduling.