Retail Customer Experience Associate - Part Time

Dollar Tree Stores; Pikeville (KY); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in Pikeville, KY seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, unload trucks, and maintain store cleanliness and safety.

The role requires strong customer service, communication, and organizational skills, with the ability to lift 30–50 lbs and stand for long periods. Part-time position offering employee benefits and growth opportunities.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment according to productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness, bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Pikeville, KY seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, unload trucks, and maintain store cleanliness and safety.

The role requires strong customer service, communication, and organizational skills, with the ability to lift 30–50 lbs and stand for long periods. Part-time position offering employee benefits and growth opportunities.