Part-Time Customer Experience Associate

Dollar Tree, Inc.; Moundsville (WV); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, process transactions at the register, and help with stocking and store maintenance.

The role requires strong customer service, reliability, and the ability to lift up to 50 lbs. and stand for long periods. It offers opportunities to work with a friendly team in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Retail/food service experience in related fields is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Communication

Organizational skills

Problem solving

Decision making

Follow instructions

Physical stamina

Education

High school diploma

Tools

Cash register

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, process transactions at the register, and help with stocking and store maintenance.

The role requires strong customer service, reliability, and the ability to lift up to 50 lbs. and stand for long periods. It offers opportunities to work with a friendly team in a fast-paced retail environment.