Part-Time Customer Care Specialist - Weekend Support

raymourotp; Brick Township (NJ); On-site; USD 17,909,000 - 28,930,000; Part time

Job summary

Raymour & Flanigan in Brick Township, NJ is seeking a Part-time Customer Service Representative to support customers from the moment of purchase through delivery scheduling and payments. You will work both independently and with a small team to strengthen the shopping experience, handling questions with genuine, friendly service and proactive issue resolution.

This position requires weekend availability, 15–20 hours per week, and a commitment to an inclusive, drug- and smoke-free workplace; visa

Qualifications

• Provide genuine, friendly, personable and professional service.
• Effective communication, interpersonal and organizational skills.
• Excellent listening and ability to multi-task in a fast-paced service environment.
• Proactively resolve escalated customer issues.
• Support sales and operations teams to advocate for customers.
• Flexibility to work a retail schedule including days, nights, weekends, holidays.

Responsibilities

• Assist customers with scheduling deliveries and managing payments.
• Respond to questions and concerns, ensuring a positive shopping experience.
• Collaborate with team to meet service goals.

Skills

Customer service

Communication skills

Interpersonal skills

Listening skills

Multi-tasking

Team support

Job description

Raymour & Flanigan in Brick Township, NJ is seeking a Part-time Customer Service Representative to support customers from the moment of purchase through delivery scheduling and payments. You will work both independently and with a small team to strengthen the shopping experience, handling questions with genuine, friendly service and proactive issue resolution.

This position requires weekend availability, 15–20 hours per week, and a commitment to an inclusive, drug- and smoke-free workplace; visa