Part-Time Crew Member

Sam’s Italian Foods; Auburn (ME); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Paid time off

Retirement plans

Employee discounts

Job summary

Sam’s Italian Foods is seeking a dependable Part-Time Crew Member to support daily operations, assist guests, and maintain a clean, safe work environment. You will handle customer service, take orders, and process payments while following company recipes and standards.

This role requires strong communication, teamwork, and attention to detail. Flexibility for mornings, evenings, weekends, and holidays is a plus. Training is provided, and opportunities for advancement may be available.

Qualifications

• Retail, restaurant, hospitality, or customer service experience preferred but not required.
• Strong customer service, communication, teamwork, and problem-solving skills.
• Ability to learn and follow company procedures, product standards, food safety requirements, and workplace safety practices.
• Ability to operate a POS system and handle transactions accurately after training.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail.
• Dependable attendance, punctuality, and a positive, professional attitude.
• Ability to work independently and collaborate effectively with team members and supervisors.
• Ability to complete any required background check, employment screening, or certification process.

Responsibilities

• Provide friendly, professional, and responsive service to guests.
• Greet guests, take orders, answer questions, and assist with menu or product selections.
• Accurately enter orders into the point-of-sale system and process cash, credit, debit, and other transactions.
• Prepare, assemble, package, or serve products according to company recipes, procedures, and quality standards.
• Ensure orders are accurate, complete, properly presented, and delivered promptly.
• Respond to guest questions and concerns and refer complex issues to a supervisor or manager.
• Follow food safety, sanitation, workplace safety, and company operating procedures.
• Maintain clean, organized, and fully stocked workstations, service areas, dining areas, and storage spaces.
• Restock products, supplies, packaging, and other materials as needed.
• Receive, rotate, label, and store products and supplies according to company standards.
• Complete opening, operating, and closing tasks as assigned.
• Assist with cleaning equipment, tools, surfaces, floors, restrooms, and other areas of the work location.
• Communicate product shortages, equipment concerns, maintenance issues, guest feedback, and other operational matters to management.
• Protect company property, follow cash handling procedures, and maintain accurate transaction records.
• Work cooperatively with team members and support other workstations during busy periods.
• Attend required training and follow all company policies, standards, and applicable regulations.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Teamwork

Problem-solving

Attention to detail

Dependable attendance

Punctuality

Positive attitude

Tools

POS system

Job description

We are seeking a dependable and customer-focused Part-Time Crew Member to support daily operations, provide an exceptional guest experience, and maintain a clean, safe, and efficient work environment. This role will assist with customer service, order preparation, point-of-sale transactions, stocking, cleaning, food safety, and other operational duties in accordance with company policies and applicable regulations.

Part-Time Crew Member Responsibilities

• Provide friendly, professional, and responsive service to guests.
• Greet guests, take orders, answer questions, and assist with menu or product selections.
• Accurately enter orders into the point-of-sale system and process cash, credit, debit, and other transactions.
• Prepare, assemble, package, or serve products according to company recipes, procedures, and quality standards.
• Ensure orders are accurate, complete, properly presented, and delivered promptly.
• Respond to guest questions and concerns and refer complex issues to a supervisor or manager.
• Follow food safety, sanitation, workplace safety, and company operating procedures.
• Maintain clean, organized, and fully stocked workstations, service areas, dining areas, and storage spaces.
• Restock products, supplies, packaging, and other materials as needed.
• Receive, rotate, label, and store products and supplies according to company standards.
• Complete opening, operating, and closing tasks as assigned.
• Assist with cleaning equipment, tools, surfaces, floors, restrooms, and other areas of the work location.
• Communicate product shortages, equipment concerns, maintenance issues, guest feedback, and other operational matters to management.
• Protect company property, follow cash handling procedures, and maintain accurate transaction records.
• Work cooperatively with team members and support other workstations during busy periods.
• Attend required training and follow all company policies, standards, and applicable regulations.
• Perform other related duties as assigned.

Part-Time Crew Member Qualifications

• Previous experience in retail, restaurant, hospitality, customer service, or a similar environment preferred but not required.
• Strong customer service, communication, teamwork, and problem-solving skills.
• Ability to learn and follow company procedures, product standards, food safety requirements, and workplace safety practices.
• Ability to operate a point-of-sale system and handle transactions accurately after training.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail.
• Dependable attendance, punctuality, and a positive, professional attitude.
• Ability to work independently and collaborate effectively with team members and supervisors.
• Ability to complete any required background check, employment screening, or certification process.

Part-Time Crew Member Skills and Physical Requirements

• Ability to stand, walk, bend, reach, stoop, and move throughout the work location for extended periods.
• Ability to lift, carry, stock, and move products or supplies weighing up to [50] pounds, with or without reasonable accommodation.
• Ability to safely use equipment, tools, registers, computers, and communication devices required for the position.
• Attention to detail when preparing products, processing transactions, fulfilling orders, cleaning, and stocking.
• Ability to remain calm, courteous, and solution-oriented during busy periods.

Schedule and Work Environment

This part-time position may require early mornings, evenings, weekends, holidays, and varied shift schedules based on business needs. The Part-Time Crew Member will work in a guest-facing environment and may be exposed to standing, frequent movement, varying temperatures, noise, cleaning products, and busy periods. This role will work closely with team members, supervisors, managers, guests, vendors, and other business partners.

What We Offer

• Competitive pay and opportunities for additional earnings, where applicable.
• Paid training and opportunities to develop customer service and operational skills.
• Opportunities for advancement into senior crew member, shift leadership, and management positions.
• Employee discounts or company-sponsored programs, where applicable.
• Benefits may include health insurance, paid time off, retirement plans, and other employee benefits, depending on eligibility.

We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other status protected by applicable law.