Part Time Consumer Banker II (Centerville Place)

First Financial Bank; Kentucky; On-site; USD 51,577,000 - 59,311,000; Full time

Benefits offered by this job

Benefits guide

Incentive eligibility

Job summary

First Financial Bank is hiring a Consumer Banker in Kentucky to build relationships with existing clients and prospect new ones. You will open and maintain accounts, perform teller duties when needed, and engage clients through proactive conversations and follow-ups.

Collaborating with Mortgage, Wealth, Small Business Banking, and Treasury Management, you will promote bank products, meet service goals, and uphold regulatory and risk controls in daily operations.

Qualifications

• 2-3 years of client service experience in a retail environment.
• 2-3 years of sales and service experience with achievement of sales and service goals in a retail environment.
• High school diploma or GED is required.
• Associate’s degree and/or equivalent work experience in sales is preferred.

Responsibilities

• Open and maintain customer accounts and perform necessary maintenance.
• Operate Teller drawer as needed by management and support client engagement.
• Engage clients through active calling, conversations, and follow-up to deepen relationships.
• Coordinate with Mortgage, Wealth, Small Business Banking, Commercial, and Treasury teams as appropriate.
• Ensure compliance with all bank policies and regulatory requirements in daily operations.

Skills

Client service

Sales skills

Communication skills

High school diploma

Education

High School Diploma or GED

Associate’s degree (preferred)

Job description

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!

The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.

Essential Functions/Responsibilities

Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Client Experience. Function as client’s personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job

• 2-3 years client service experience in a retail environment.
• 2-3 years sales and service experience with previous success in achieving sales and service goals in retail environment.
• High school diploma or general education degree (GED) is required.
• Associate’s degree and/or equivalent work experience in sales is preferred.
• Possesses strong sales skills.

Preferred Knowledge and Skills

• Associate’s degree and/or equivalent work experience in sales is preferred.

Level of Complexity and Scope

Ability to serve a wide variety of client needs according to bank policy and procedures.

Degree of Independence and Decision-Making Required

Supervisory Responsibilities None

Physical Requirements

Occasionally lifts and carries up to 20 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

Development and Training

Client Conversation Workshop Transaction Processing & Regulatory Understanding Consumer Banking Certification: Business Management Tool Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud

Pay Scale

$18.00 - $20.67/hr

Benefits

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our benefits guide.

Incentive Eligibility

All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.

Equal Employment Opportunity / EEO / DEI

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

We are an E-Verify Employer.

Mission & Values

At first financial bank, our mission is clear: to be the best bank to do business with, the best place to work, and the best financial partner for our shareholders and the communities we serve. We believe that how we work is just as important as what we achieve. That's why we're guided by core values that shape everything we do: Doing the right thing Teamwork Mutual respect Wellbeing Excellence

Our success starts with our people. We know that when our associates are talented, engaged, and supported, they create outstanding results. If you're looking to be part of a team that values integrity, inclusion, and collaboration—and where your growth matters—you’ll find your future here.