Part Time Concierge (Fri-Sat) - Wardman Park (Lease Up)

Greystar Worldwide, LLC; Washington (District of Columbia); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar Worldwide, LLC in Washington, DC is seeking a part-time team member to coordinate resident services and act as a helpful information source for local resources. The role includes greeting residents, handling calls, managing schedules, and assisting with events and guest accommodations.

The position involves standing and walking for extended periods, occasional travel, and a flexible schedule including evenings, weekends, and holidays. Hourly pay ranges from $22.00 to $24.00.

Qualifications

• Previous experience in a hospitality or amenity service role is preferred.
• Strong interpersonal and problem-solving skills.
• Ability to coordinate schedules and assist residents effectively.

Responsibilities

• Greet residents and guests and ensure comfort while they wait to speak with staff.
• Answer phones, route calls, and assist with service requests as needed.
• Maintain guest suite and loading dock/elevator schedules for move-ins/outs.
• Keep clubhouse amenities in tour-ready condition before opening each morning.
• Manage package deliveries and notify residents within 24 hours.
• Track equipment rentals, dry cleaning services, and other resident services.
• Assist with scheduling and organizing resident activities and programs.
• Keep local area info and vendor contacts to aid residents.

Skills

Customer service

Communication

Concierge knowledge

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.

JOB DESCRIPTION

• Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member.
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
• Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
• Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
• Assists the community team with scheduling, planning and organizing resident activities and programs.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.

Physical Demands:

• Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
• Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
• Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.

The hourly range for the position is $22.00 - $24.00

Additional Compensation

• Corporate Positions:Inaddition to the base salary, this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.
• Onsite Property Positions:Inaddition to the base salary, this role may be eligible to participatein weekly, monthly, and/or quarterly bonus programs.

Benefits Offered for Part-time Team Members*

• 401(k) with Company Match (eligibility required)
• Employee Assistance Program
• Paid sick time

*For Union and Prevailing Wage roles, compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.

Important Notice:

Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [e-mail].