Part Time Community Hub (Retail) Associate

FIGS; Los Angeles (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dynamic Community Hub Associate to blend customer service with essential operations. This role involves engaging with customers, managing inventory, and creating a positive shopping experience during the busy holiday season. If you have a passion for retail and a commitment to excellence, this position offers the chance to be part of a mission-driven team that supports healthcare professionals. Join a company that values fun and positivity while making a difference in the lives of others through innovative healthcare apparel.

Qualifications

• Previous retail experience with a focus on customer service.
• Ability to unpack, organize, and lift inventory (5-50 lbs).
• Strong communication skills with customers and team members.

Responsibilities

• Greet and assist customers, providing product knowledge.
• Organize and maintain the sales floor to reflect company standards.
• Manage inventory tasks and ensure stockroom efficiency.

Skills

Customer Service

Interpersonal Skills

Inventory Management

Retail Math Knowledge

Basic Computer Skills

Tools

POS Systems (Shopify preferred)

Job description

Part Time Community Hub (Retail) Associate

3 days ago Be among the first 25 applicants

FIGS is looking for an 100% awesome, capable, experienced Community Hub Associate. As a Community Hub Associate, you will represent the FIGS brand, blending customer service with essential back-of-house operations to create a seamless shopping environment. Reporting to the Community Hub Store General Manager, you’ll work on both the sales floor and in the stockroom, supporting our holiday season with a commitment to excellence.

What you’ll do:

• Customer Engagement
  • Greet and assist customers, offering product knowledge and guidance on FIGS’ styles, colors, and sizes to meet their needs.
  • Share FIGS’ brand story and mission with visitors, fostering a connection with our healthcare-focused community.
  • Support customer transactions including purchases, returns, and exchanges; assist with online orders placed in-store.
  • Collaborate in planning and executing in-store events and initiatives to engage our customer community.
• Sales Support and Inventory Management
  • Organize and maintain the sales floor to reflect FIGS’ standards, ensuring products are well-stocked and displayed beautifully.
  • Manage back-of-house tasks such as receiving, inspecting, and organizing inventory, and ensure the stockroom is efficient and orderly.
  • Assist with regular inventory counts, identify replenishment needs, and communicate these to the leadership team.
• Operations and Safety
  • Adhere to store safety protocols and support a safe, secure environment for team members and customers.
  • Report potential issues or inventory concerns to management.

Qualifications:

• Previous retail and/or stockroom experience with a focus on customer service.
• Strong interpersonal skills and the ability to communicate effectively with customers and team members alike.
• Ability to unpack, organize, and lift inventory (5-50 lbs) and walk an average of 12,000 steps per shift.
• Basic computer skills, retail math knowledge, and experience with POS systems (Shopify preferred).
• Action-oriented, detail-focused, and able to manage multiple tasks in a fast-paced environment.
• All employees are expected to be available to work “Black Friday” and from the second week of December until the end of the holiday season.

Other must haves:

• Knows how to have fun and boost positive vibes.
• Comfortable in a fast-paced, ever-changing environment.
• Embodies FIGS brand ethos through and through.

FIGS Compensation
Pay Range

• This role's base hourly rate is between $18 and $20/hr. Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

A Little Bit About Us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.

FIGS considers all Qualified Applicants, including those with Criminal Histories, for Employment in accordance with applicable state and local laws.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development
• Industries
• Retail Apparel and Fashion