Part Time Community Assistant

Asset Living; Springdale (AR); On-site; USD 14,000 - 19,000; Full time

Job summary

Asset Living is seeking a Community Assistant at YOUnion at Fayetteville in Arkansas. The role focuses on on-site leasing, tours, and resident relations, with daily attendance required.

Requirements include a High School Diploma, basic computer skills, and knowledge of Fair Housing Laws and OSHA. The position offers a comprehensive total rewards package with benefits and paid time off.

Qualifications

• High School Diploma or Equivalent.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Lease, show, and move in prospective residents; greet, qualify, tour community, and sign a lease.
• Conducts all leasing functions: appointments, lead generation, tours, model units, follow-up.
• Complete leasing paperwork prior to move-in.
• Assist with lease audits, walking units, and turn process.
• Maintain prospect traffic and leasing data; respond to leads within 24 hours.
• Apply sales/marketing strategies to increase traffic and meet leasing goals.
• Perform various administrative tasks as needed.
• Address resident complaints and requests to ensure satisfaction.
• Assist in developing resident retention programs (events, promotions, newsletter).
• Contribute to upkeep of office, common areas, and model.
• Support marketing outreach and market surveys/analysis.

Education

High School Diploma or Equivalent

Basic knowledge of Fair Housing Laws and OSHA requirements

Job description

Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Location Name: YOUnion at Fayetteville

COMMUNITY ASSISTANT

Essential Duties & Responsibilities

• Property Leasing and Administration
• Regular/daily onsite attendance is required
• Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease.
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
• Completes all leasing paperwork needed prior to move-in
• Assisting with lease audits, walking units, and turn process.
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Contribute to the general upkeep and cleaning of office, common areas, and model.
• Marketing & Outreach
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market surveys/analysis on a continual basis to generate ideas and formulate plans.
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
• Customer & Resident Relations
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Projects a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that immediate supervisor delegates

Education/experience

• High School Diploma or Equivalent
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• While performing the duties of this Job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.

Salary Range: $12 per hour to $12 per hour

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

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