Part Time Community Assistant

Asset Living; Fayetteville (AR); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with employer matching

Paid sick days and company holidays

Job summary

A property management firm is seeking a Community Assistant in Fayetteville, Arkansas. This role entails managing leasing and marketing efforts while ensuring positive resident relations. Candidates should have a high school diploma, strong customer service skills, and basic knowledge of Fair Housing Laws. The position offers competitive pay at $14 per hour, along with a comprehensive rewards package including benefits and 401K matching. This is an excellent opportunity to join a fast-growing company that values collaboration and growth.

Qualifications

• Ability to understand and perform all on-site software functions.
• Basic computer skills required.
• Knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Manage all leasing, marketing, and resident relations.
• Conduct tours and sign leases for prospective residents.
• Respond to resident complaints and ensure satisfaction.
• Assist in developing resident retention programs.

Skills

Customer Service

Marketing

Leasing

Education

High School Diploma

Job description

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to partners. Asset Living’s growing portfolio spans multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse, talented team that believes in collaboration, growth, and shared success. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and is a member of the Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO).

Community Assistant

The Community Assistant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.

Essential Duties & Responsibilities

• Property Leasing and Administration
• Regular/daily onsite attendance is required
• Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed
• Completes all leasing paperwork needed prior to move-in
• Assisting with lease audits, walking units, and turn process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Contribute to the general upkeep and cleaning of office, common areas, and model
• Marketing & Outreach
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market surveys/analysis on a continual basis to generate ideas and formulate plans
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
• Customer & Resident Relations
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Projects a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that immediate supervisor delegates

Education/Experience

• High School Diploma or Equivalent
• Ability to understand and perform all on-site software functions; basic computer skills required
• Must have basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The following compensation information is provided as a general guide and may be modified: Asset Living offers a comprehensive total rewards package including benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and performance bonuses where applicable. Full-time employees receive paid sick days and company holidays.

Salary Range: $14 per hour

This job description should not be considered all-inclusive. It is a guide of expected duties and may be modified at any time. The employee may be asked to perform additional duties or responsibilities as needed by the supervisor.