Part Time Cocktail Lounge server | The Maven Hotel

Sage Hospitality Group; Denver (CO); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Tips

Paid sick time and paid leave

401(k) up to 4% match

Calm Health App Subscription

Employee assistance program

Pet Insurance

Hotel/Restaurant discounts

Employee Referral Bonus up to $1000

Job summary

The Maven Hotel in Denver, CO, part of Sage Hospitality Group, is seeking a friendly food server to deliver prompt, courteous service. You will greet guests, take orders, upsell specials, and maintain cleanliness and service standards throughout shifts.

Ideal candidates have high school education, at least 3 months in a similar role, fluent English, and strong multitasking abilities. The position is part-time with tips included and opportunities to grow within the hotel’s restaurant operations.

Qualifications

• High school education or equivalent.
• 3+ months of experience in a similar role.
• Fluent in oral and written English.

Responsibilities

• Greets and takes food and drink orders, serves orders and accommodates special requests.
• Maintains service standards and attentive guest experience throughout dining.
• Performs opening/closing sidework and restocking/cleaning duties.
• Memorizes menu items and daily specials to answer questions and upsell.
• Keeps restaurant, wait station and kitchen area clean and presentable.
• Documents guest orders accurately and safeguards payment processes.
• Attends pre-meal and departmental meetings to stay informed.
• Responds to guest inquiries with timely and knowledgeable information.
• Presents a clean, professional appearance and friendly demeanor.

Skills

Customer service

Cash handling

English fluency

Multitasking

Organization

Stress management

Education

High school education or equivalent

Job description

Why us?

With a nod to turn of the century American soda fountain culture, Poka Lola Social Club reinvents the every-man’s cocktail bar. The bar is a place at once to open your palette or to enjoy your favorite standby. Specialty sodas using locally sourced seasonal ingredients are bottled on site for use in crafted cocktails, to enjoy on their own, or to take home.

The career opportunities that come with joining our team are endless. As part of Sage Restaurant Group, we focus on building independent restaurants and lounges bordering our hotels in prime locations. We connect with the people that live and work in the communities we serve by providing highly designed, innovative, locally-focused food and beverage experiences. We are a growing company with concepts nationwide.

Come be a part of our fantastic team at Poka Lola Social Club!

Requisition will be open until November 30, or until filled.

Job Overview

Under general supervision, provides prompt and courteous food service to customers.

Responsibilities

• Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
• Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
• Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
• Maintains cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
• Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
• Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
• Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
• Presents a clean and professional appearance at all times.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
• Must know standard cash-handling procedures.
• Must be fluent in oral and written English
• Must have ability to perform multiple tasks at one time.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
• Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
• Continuous standing -during preparation, during service hours or during expediting.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Ability to hear customers, supervisors, and communicate with other staff.
• Ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Ability to see that product is prepared appropriately.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Ability to follow verbal and written instruction and be able to communicate both verbally and in writing.

Environment

Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

Benefits

Check out our Part Time Benefits!

• If the position receives tips: Supplemental Pay: Tips
• If Applicable by State: Paid sick time and paid leave
• Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
• Calm Health Application Subscription
• Employee assistance program
• Eligible to purchase Pet Insurance
• Great discounts on Hotels, Restaurants, and much, more
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Salary

USD $16.27 - USD $16.27 /Hr.

ID: 2026-33888

Position Type: Regular Part-Time

Property : The Maven Hotel

Outlet: Hotel

Category: Restaurant Operations

Min: USD $16.27/Hr.

Max: USD $16.27/Hr.

Tipped Position: Yes

Address : 1850 Wazee St

City : Denver

State : Colorado

EOE Protected Veterans/Disability