Part-Time Client Experience Banker

Fairygodboss; Salinas (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker in the United States to deliver welcoming service, build trusted client relationships, and guide customers to Chase’s digital tools. You will greet clients, assist with transactions, and open new accounts while following all policies and banking regulations.

The role emphasizes listening, empathy, and collaboration with team members to meet clients' financial goals and use technology to enhance service delivery.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Tech savvy

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATM usage

Job description

Chase is seeking an Associate Banker in the United States to deliver welcoming service, build trusted client relationships, and guide customers to Chase’s digital tools. You will greet clients, assist with transactions, and open new accounts while following all policies and banking regulations.

The role emphasizes listening, empathy, and collaboration with team members to meet clients' financial goals and use technology to enhance service delivery.