Part Time Client Care Coordinator - Furry Fellas Pet Service

Furry Fellas LLC -Dog Walking & Pet Sitting; Warwick (RI); Remote; USD 80,000 - 100,000; Part time

Job summary

A pet service company is looking for a part-time Client Care Coordinator. This remote role requires strong communication skills, attention to detail, and the ability to manage scheduling and client inquiries. Candidates should have prior experience working with animals and be reliable, organized, and independent. The position offers competitive hourly pay starting at $16 based on experience and potential for growth.

Benefits

Yearly pay increases

Continuing Education & Certificate programs

Birthday/Holiday & Referral Bonuses

Qualifications

• At least 6 months to 1 year prior experience working or volunteering with animals preferred.
• Extremely reliable and able to work well independently.
• Prior experience as a receptionist or in a busy office setting is a plus.

Responsibilities

• Schedule reservations and arrange pet care coverage.
• Answer client and staff questions via email and phone.
• Keep client management system updated.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Independence

Education

Bachelor's Degree

Associate Degree

Tools

High-speed internet

Laptop

Android cell phone or iPhone

Job description

Furry Fellas is Hiring for a Part Time Client Care Coordinator

Work From Home: Must be located in RI, MA. Will consider FL. Ideal candidate is able to excel in a busy fast paced remote office setting and has a quiet space to work without distractions.

Furry Fellas Pet Service LLC currently has an opening for a Part Time Work from Home Client Care Coordinator. Shifts would vary by the week and the schedule goes out a month at a time so you can plan ahead.

The ideal candidate would be flexible to work day shifts, evening shifts as well as every other weekend. The hours range from 9-1pm/9-2pm, 1:30-6pm/2:30-6pm & 6-9pm/7-9pm. Every Other Weekend Required (Sat/Sun).

Will require occasional holiday check-ins which includes splitting up all holidays including Christmas among all CCCs. Check-ins are flexible and can be done anywhere with an internet/phone connection to monitor for client & staff emergencies.

Opportunity for growth into full time as well as advancement in the company for the right individual.

Duties:

• Scheduling reservations and arranging pet care coverage
• Answering clients & staff questions via email & phone
• Keeping client management system and cloud drive docs up to date at all times
• Sending invoices
• Entering in credit/debit/PayPal payments
• Keeping inbox up to date
• Keeping things organized, detailed and up to date at all times

Compensation:

• $16+ per hour based on experience, flexibility and testing results

NOTE: Training rate is $15/hour. Once able to work on your own efficiently, rate increases gradually according to capabilities/performance.

• Yearly pay increases
• Continuing Education & Certificate programs
• Birthday/Holiday & Referral Bonuses

Qualifications:

• At least 6mos-1 year prior experience working or volunteering with animals preferred
• Bachelor's Degree preferred / Associate will be considered
• STRONG verbal and written communication skills
• Extremely reliable
• Ability to work well independently, prioritize, strong attention to detail & organizational skills necessary
• Ability to pick up things quickly
• Cellphone (android or iPhone)
• Up to date Laptop & high speed internet
• A quiet place in your home where you can work without disruptions (home office)
• Android cell phone or iPhone for logging into our phone system via App and texting manager
• Prior experience working in a busy office setting / receptionist / admin assistant / pet reservation coordinator

Veterinary Receptionists and Pet Reservation Specialists are encouraged to apply. Work from home opportunity. All aspects of the job are carried out from your home including training via computer, internet and cell phone.

Interested candidates should submit the Client Care Coordinator application via our Employment page on our website.