Part Time Client Associate - UTC Sarasota, FL

TravisMathew Company; Sarasota (FL); Hybrid; USD 21,000 - 23,000; Part time

Job summary

TravisMathew in Sarasota, FL is seeking a Part Time Client Associate to help maintain the in-store sales and service experience while promoting a sales culture. You will connect with clients, build repeat business, and stay current on apparel knowledge.

Responsibilities include participating in-store events, CRM activities, and maintaining store organization. The role requires adapting to non-traditional hours including weekends and evenings, with a focus on delivering exceptional customer

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Proficient in Microsoft Applications.
• Proficient in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours; weekends, evenings and holidays.
• Ability to make decisions independently, or escalate when applicable.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

POS systems

Microsoft Applications

Written and verbal communication

Independent decision making

Customer service experience

Job description

## Part Time Client Associate - UTC Sarasota, FLApplylocations: JP TM - Retail - Sarasota, FLtime type: Part timeposted on: Posted Todayjob requisition id: JR2023-16334TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.**ROLES AND RESPONSIBILITIES*** Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service* Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals* Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line* Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business* Adhere to client service standards and company policies and procedures* Foster a friendly, open and inviting environment for all in-store guests* Foster a work environment focused on teamwork and productivity* Maintain store cleanliness and organization, including front of house and stock space**TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)*** Proficient in Microsoft Applications* Proficient in point-of-sale (POS) systems* Strong written and verbal communication skills* Ability to make decisions independently, or escalate when applicable* Ability to work non-traditional hours; weekends, evenings and holidays**EDUCATION AND EXPERIENCE*** Minimum 1-year experience in a client services related capacity**PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)*** Work is performed in a retail environment / store* Walk, sit, stand, bend, reach and move continually during working hours15.40 - 16.18 - 16.95 USD HourlyIf your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.