Part Time Client Associate - Mimomar FL

tcbrands; Estero (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

TravisMathew in Estero, FL is seeking a Client Associate to maintain exceptional in-store sales and service, driving boutique KPIs and profitability. You will engage clients, build repeat business, and promote the brand through events and CRM activities. Knowledge of apparel details and a willingness to work flexible hours are essential.

The role emphasizes a customer-first approach, teamwork, and a store environment that welcomes all guests while maintaining cleanliness and stock organization.

Qualifications

• Minimum 1-year experience in a client services capacity.

Responsibilities

• Achieve sales goals and deliver exceptional service on the floor.
• Connect with in-store clients and build a repeat client following to drive sales.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and use.

Skills

Microsoft Office

POS systems

Communication skills

Independent decision-making

Flexible hours

Tools

POS systems

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalation when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a retail environment / store

Walk, sit, stand, bend, reach and move continually during working hours

15.40 - 16.18 - 16.95 USD Hourly

TravisMathew is an Equal Employment Opportunity