Part-Time Circulation Clerk — Customer-Focused Library Desk

Frederick County Government; Frederick (MD); On-site; USD 17,000 - 25,000; Part time

Job summary

Frederick County Public Libraries staff the circulation desk to assist patrons and manage the circulation system. The role focuses on friendly customer service, accurate material handling, and daily cash reconciliation.

Qualifications include a high school diploma and at least 1 year of public-facing service experience. Flexibility for varied hours, including days, evenings, and weekends, is required to support FCPL operations.

Qualifications

• High school graduation or equivalent.
• Minimum 1 year of customer service experience with the public.
• Ability to learn library practices and procedures.
• Strong written and verbal English communication skills.

Responsibilities

• Provide strong, courteous customer service at the circulation desk.
• Circulate materials using the automated system and record charges/returns.
• Maintain patron information and issue library cards.
• Collect fines and fees and reconcile daily cash.
• Assist with meeting room reservations and inter-library loan records.
• Assist with training new Circulation Clerks and participate in outreach.

Skills

Customer service

Cash handling

English communication

Education

High school diploma or equivalent

Job description

Frederick County Public Libraries staff the circulation desk to assist patrons and manage the circulation system. The role focuses on friendly customer service, accurate material handling, and daily cash reconciliation.

Qualifications include a high school diploma and at least 1 year of public-facing service experience. Flexibility for varied hours, including days, evenings, and weekends, is required to support FCPL operations.