Part Time Cheese Monger

Harristeeter; Fayetteville, Northern (NC, KY); On-site; USD 24,000 - 32,000; Full time

Job summary

Harris Teeter in Fayetteville, NC is seeking a customer-focused associate to help create a welcoming shopping experience. You will answer questions, assist with product selection and ensure brand and product knowledge across the department.

The role emphasizes high service standards, accuracy in product handling, and adherence to safety and sanitation guidelines. Training is provided, with opportunities to grow within the store team.

Qualifications

• High school diploma or GED, or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Complete required training including new hire orientation, food sanitation, customer service network, safety, food safety and product knowledge.
• Ability to read and comprehend simple instructions in English and to write simple correspondence.

Responsibilities

• Create an environment that makes customers feel welcome and valued by answering product questions.
• Gain knowledge of department products and respond to inquiries, suggesting items.
• Offer product samples to help customers discover new items.
• Inform customers of Murray's Cheese specials.
• Follow health, safety, labeling and local regulations.

Skills

Exceptional interpersonal skills

Willingness to participate in training

Education

High school diploma or GED

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist in achieving sales and profit goals established for the department, monitor and control all established quality assurance standards. Work closely with the Murray's team, as well as the Fresh Foods department to create an environment that is engaging to customers. Embrace the Customer service strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Functions:

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Murray's Cheese specials.
• Observe scheduled shift operating hours.
• Provide customers with fresh products that they have ordered and the correct portion size, or as close as possible to the amount ordered, to prevent shrink.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness.
• Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Adhere to all local, state, and federal health and civil code regulations.
• Comply with all state, county and local weights and measures laws and labeling requirements.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues and illegal activity, including: robbery, theft or fraud.
• Willing to taste cheese, in accordance with company policies.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 18 years of age.

PERSONAL SKILLS.

• Exceptional interpersonal skills.
• Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.

EDUCATION and/or EXPERIENCE.

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS.

• Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English.

MATHEMATICAL SKILLS.

• Ability to add and subtract two-digit numbers and to perform these operations using units of American money and weight measurement.

REASONING ABILITY.

• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS.

• Complete Company's training including but not limited to: new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge.

PHYSICAL DEMANDS.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to handle or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 30 pounds [occasionally lift up to 50 pounds] and reaches from 6-72 inches. Specific vision abilities required by this job include close vision, color, and depth perception.

WORK ENVIRONMENT.

The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate constantly works in a moderate environment and is frequently exposed to hot, cool, and extreme cold, moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate to loud.

You will be eligible for Harris Teeter's group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.

FAYETTEVILLE, NORTH CAROLINA, STORE 393 - TRAEMOOR VILLAGE

FAYETTEVILLE, NORTH CAROLINA, STORE 393 - TRAEMOOR VILLAGE

All warehouse associates must be 18 years of age or older.

Equal access to employment, services and programs is available to all persons. It is the policy of Harris Teeter to provide equal opportunity for all applicants and candidates for employment and to administer all human resource practices such as recruiting, hiring, promoting, and all other terms, conditions, and privileges of employment in a manner which does not discriminate on the basis of race, color, sex, disability, age, national origin, religion, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.