Part-Time Center Associate - Suwanee, GA

The UPS Store 7171; Suwanee (GA); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking retail environment as a Part-Time Center Associate, where you will provide exceptional customer service and assist with various tasks such as processing packages and operating office equipment. This role is perfect for individuals who thrive in a fast-paced setting and enjoy helping others. You'll have the opportunity to learn about the shipping industry while working in a team-oriented atmosphere. With a focus on customer satisfaction and a friendly demeanor, you'll contribute to the success of the store and make a positive impact on the community. If you're ready to take on a rewarding position, this is the perfect opportunity for you.

Benefits

Paid Vacation

Sales Commission

Health Coverage

Qualifications

• High school diploma or GED required with retail experience.
• Strong computer and communication skills are essential.

Responsibilities

• Deliver outstanding customer service to all customers.
• Operate equipment and maintain a clean working environment.

Skills

Customer Service

Retail Sales Experience

Computer Skills

Communication Skills

Problem-Solving

Education

High School Diploma

GED

Tools

Microsoft Office

Adobe Suites

Point-of-Sale Devices

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean and safe working environment.

QUALIFICATIONS

• High school diploma or GED required.
• Retail/customer service experience.
• Good communication and people skills.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Willing and able to work 25 to 30 hours per week for a 6-day work week.

BENEFITS

• Paid vacation.
• Sales commission.
• Health coverage.