Part-Time Center Associate - Mall of GA

The UPS Store 7171; Buford (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in retail services is seeking a Part-Time Center Associate to provide exceptional customer service at their Buford location. The role involves processing packages, operating various office equipment, and advising customers on products and services. Ideal candidates will have retail experience, strong communication skills, and a high school diploma or GED. This part-time position offers flexible hours and various benefits, including paid vacation and sales commissions.

Benefits

Paid vacation

Sales commissions

Health coverage

Qualifications

• Retail/customer service experience required.
• Strong verbal and written communication skills.
• Able to lift 40+ pounds.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Operates all equipment, software, and devices proficiently.
• Maintains a clean and safe working environment.

Skills

Communication

Interpersonal Skills

Customer Service

Computer Skills

Problem Solving

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

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The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing industry best practices.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business quickly.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Practices good listening skills with customers, team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Learn all product and service offerings, industry trends, and alternative solutions.
• Operates all equipment, software, and devices proficiently and is willing to teach others.
• Maintains a clean and safe working environment.

Qualifications

• High school diploma or GED required.
• Retail/customer service experience.
• Good communication and interpersonal skills.
• Strong computer skills, including proficiency in Microsoft Office and Adobe Suites.
• Excellent phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Willing to work 25 to 30 hours per week over a 6-day schedule.

Benefits

• Paid vacation.
• Sales commissions.
• Health coverage.

Additional Information

• Seniority level: Entry level.
• Employment type: Part-time.
• Job function: Education and Training.
• Industry: Staffing and Recruiting.