Part-Time Center Associate - Drexel Hill, PA

The UPS Store 7171; Upper Darby (Delaware County); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid vacation

Sales commission

Health coverage

Job summary

A local retail shipping store in Upper Darby, PA is seeking a Part-Time Center Associate to provide world-class customer service. The ideal candidate will have a high school diploma, experience in retail or customer service, and strong computer skills. Responsibilities include assisting customers, processing packages, and maintaining a clean workspace. This role requires 25-30 hours of work per week, offering benefits like paid vacation and health coverage.

Qualifications

• A high school diploma or GED required.
• Previous retail or customer service experience is essential.
• Strong computer skills are mandatory, including knowledge of Microsoft Office.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practice good listening skills with customers.
• Take ownership of the customer's shipping needs and offer viable solutions.

Skills

Retail/customer service experience

Good communication and people skills

Strong computer skills

Outstanding phone skills

Strong verbal and written communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

Part-Time Center Associate - Drexel Hill, PA

Join to apply for the Part-Time Center Associate - Drexel Hill, PA role at The UPS Store 7171

Part-Time Center Associate - Drexel Hill, PA

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Join to apply for the Part-Time Center Associate - Drexel Hill, PA role at The UPS Store 7171

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment
  
  
  

Qualifications

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week
  
  
  

Benefits

• Paid vacation
• Sales commission
• Health coverage

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Staffing and Recruiting

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