Part-Time Center Associate - Aston, PA

The UPS Store; Aston Township (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the shipping sector is seeking a Part-Time Center Associate. The role involves providing world-class customer service, processing packages, and operating office equipment while ensuring a professional and friendly environment. Ideal candidates will have relevant retail experience and strong communication skills, with a willingness to work a flexible part-time schedule.

Benefits

Paid vacation

Sales commission

Health coverage

Qualifications

• Retail/customer service experience.
• Able to lift 40+ pounds.
• Willing to work 25 to 30 hours per week for a 6-day work week.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Takes ownership of the customer's shipping needs.
• Operates all equipment, software, and devices in an expert fashion.

Skills

Communication

Customer Service

Strong Computer Skills

Phone Skills

Verbal and Written Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment

QUALIFICATIONS

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week

BENEFITS

• Paid vacation
• Sales commission
• Health coverage