Part-Time Center Associate, $13.50/hr + Tuition Reimbursement

The UPS Store Epps Bridge Parkway #3862; Athens (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in retail packaging and shipping services is looking for a Part-Time Center Associate. This role involves providing exceptional customer service, processing packages, and operating various office equipment. Ideal candidates will possess a high school diploma or GED, strong computer skills, and a customer-friendly demeanor.

Qualifications

• High school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Must be prompt, reliable, and responsible.

Responsibilities

• Delivers outstanding customer service to walk-in customers and phone inquiries.
• Operates all equipment, software, and devices expertly.
• Maintains a clean, organized, and safe working environment.

Skills

Customer Service

Retail Sales Experience

Computer Skills

Communication Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

Requirements:
17-25 Hours per week
Must be available at least 2 Saturdays per month.

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds