Part-Time Center Associate

The UPS Store 3763; Mechanicsburg (Cumberland County); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a renowned retail center where you will deliver exceptional customer service and handle various shipping needs. As a part-time Center Associate, you will engage with customers, operate essential equipment, and provide solutions tailored to their shipping requirements. This role is perfect for individuals who thrive in a fast-paced environment and enjoy learning about diverse products and services. With a focus on teamwork and a commitment to excellence, you'll play a vital role in creating a welcoming atmosphere for all customers. If you're ready to make a difference and grow your skills in retail, this opportunity is for you!

Qualifications

• High school diploma or GED required with strong computer and phone skills.
• Must be prompt, reliable, and able to lift 40+ pounds.

Responsibilities

• Deliver outstanding customer service to walk-in customers and phone inquiries.
• Operate all equipment and maintain a clean, organized working environment.

Skills

Customer Service

Retail Sales Experience

Computer Skills

Communication Skills

Problem Solving

Education

High School Diploma

GED

Tools

Microsoft Office

Adobe Suites

Point-of-Sale Devices

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 30to 35hours per week for a 6-day work week

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.