Part-Time Center Associate

The UPS Store #1565; Fort Collins (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company is seeking a Part-Time Center Associate to provide world-class customer service at their Fort Collins location. The ideal candidate should have a high school diploma or GED, strong computer skills, and previous retail experience. Responsibilities include operating point-of-sale devices, maintaining a clean workspace, and delivering exceptional service to customers.

Benefits

PTO (After 6 months employment)

401K (After 6 months employment)

Ongoing Training

Uniforms

Bonuses

Qualifications

• Previous retail sales experience preferred.
• Strong phone skills and verbal/written communication.
• Ability to lift 40+ pounds and stand for long periods.

Responsibilities

• Delivers outstanding customer service to walk-in customers and phone inquiries.
• Operates all equipment and maintains a safe working environment.
• Takes ownership of the customer's shipping needs and offers solutions.

Skills

Customer Service

Computer Skills

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

BENEFITS

• PTO (After 6 months employment)
• 401K (After 6 months employment)
• Ongoing Training
• Uniforms
• Bonuses

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds and stand for long periods of time
• Willing and able to work 25 to 30 hours per week for a 7-day work week
• Must be available Saturday and Sunday

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.