Part-Time Center Associate

The UPS Store #3497; Clemson (SC); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retail location is seeking a Part-Time Center Associate dedicated to providing world-class customer service. The ideal candidate will have strong computer skills, retail experience, and the ability to work 15 to 30 hours per week. Responsibilities include operating equipment, assisting customers with shipping needs, and maintaining a safe working environment.

Qualifications

• Prior retail sales experience preferred.
• Ability to lift 40+ pounds.
• Reliable and responsible work ethic.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Operates all equipment and software competently.
• Maintains a clean and organized working environment.

Skills

Customer Service

Listening Skills

Computer Skills

Communication

Tools

Microsoft Office

Adobe Suites

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills,a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 15 to 30 hours per week for a 6-day work week