Expand your career possibilities.
Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!
Find Your Home to More Possibilities.
Essential Functions:
- Customer Service
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures, and programs.
- Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
- Listens to and responds knowledgeably and promptly to customer and employee questions, walking them through projects when necessary.
- Demonstrates sincere appreciation to customers.
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs.
- Contacts customers regarding delivery or coordinates with the truck driver to call the customer.
In-stock
- Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders.
- Pulls merchandise, builds and bands delivery loads, and loads trucks within payload limits according to delivery order.
- Inspects condition of products before loading for delivery or assisting customer with loading.
- Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers.
Clean and Safe Stores
- Ensures that loads are safe, secure, and within Department of Transportation (DOT) regulations.
- Updates delivery and route status on system for tracking purposes.
- Unloads, installs, and tests appliances upon delivery.
- Verifies daily vehicle inspections and reports, ensuring cleanliness, maintenance, and repairs for delivery vehicles and equipment.
- Completes DOT reporting to maintain certification and compliance.
- Detects signs of shoplifting, theft, and security risks, and reports promptly.
- Ensures compliance with housekeeping standards to maintain cleanliness and organization.
- Maintains a safe work environment by conducting safety reviews and noting hazards.
- Adheres to all safety requirements relevant to job duties.
- Operates store equipment as needed depending on role.
- Performs other duties as assigned.
Minimum Requirements:
- Class A CDL License for locations with multi-unit CMV; or Class B CDL License with air brake endorsement for single-unit CMV.
- Valid medical certificate or ability to obtain one upon employment.
- Ability to pass MVR screen and obtain any necessary sales licenses.
- Ability to read, write, and perform basic arithmetic.
- Must be 21 years of age.
- Ability to comply with DOT and CDL regulations.
Preferences:
- 1 year experience driving semi-truck/trailer or certification from a driving school.
- 6 months experience in in-home delivery or retail customer service.
- 3 months experience operating a forklift or Moffett for onloading/offloading.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under law.