Part-Time Cashier (Warren, MI)

Great Lakes Ace Hardware; Warren (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Part-Time Cashier to join their team in Warren, MI. This role emphasizes customer interaction, where you will be responsible for operating the cash register, assisting customers with their inquiries, and maintaining a positive store environment. Your contributions will directly impact customer satisfaction and store profitability. If you are enthusiastic about providing excellent service and enjoy working in a dynamic retail environment, this opportunity is perfect for you. Join a team that values collaboration and customer service excellence!

Qualifications

• Must be at least 16 years old.
• No prior experience necessary.
• Ability to read and interpret documents.

Responsibilities

• Operate cash register and engage customers.
• Assist customers with merchandise inquiries.
• Maintain store cleanliness and recover from nightly operations.

Skills

Customer Service

Basic Math Skills

Problem Solving

Communication Skills

Education

High School Diploma or Equivalent

Tools

Epicor System

Job description

Join to apply for the Part-Time Cashier (Warren, MI) role at Great Lakes Ace Hardware

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Join to apply for the Part-Time Cashier (Warren, MI) role at Great Lakes Ace Hardware

This Position Is Located At
15162 E. Thirteen Mile Rd., Warren, Michigan 48088

Position Summary

Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance, and a concern for the profitability of the entire store.

Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. REGISTER OPERATIONS (typically 70% or more of role)
   • Operate cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA.
   • Process refunds and/or issue in-store merchandise credit for returned merchandise.
   • Use loss prevention techniques to reduce shortages and prevent shoplifting.
   • Follow GLA policies and procedures for all transactions. Engage customers to ensure they receive all benefits of being an Ace Rewards member and actively seek their participation.
   • Maintain familiarity with ads, rebates, and special pricing; report pricing errors to management.
   • Answer telephones and refer calls to proper departments using the paging system and radios.
2. SALES FLOOR (typically 30% or less of role)
   • Greet customers and assist with questions about merchandise; use The S.A.L.E.S. process to help customers find items.
   • Assist customers in locating merchandise in-store, online, or processing special orders.
   • Display, stock, and maintain merchandise, following company plan-o-gram, and build displays to promote sales.
   • Assist with color matching and mixing paint.
   • Collect carts and carry merchandise to customer cars if needed.
3. Additional Duties
   • Assist customers with services like chain, rope, key, glass cutting, screen repair, and knife sharpening.
   • Follow nightly maintenance checklist for store recovery and cleanliness.
   • Refer customer complaints for resolution.
   • Maintain regular and prompt attendance; work flexible schedules including weekends.

Relationships

Communicate professionally with customers, management, staff, and support center associates.

Technology

Use computer keyboard, mouse, and Epicor system.

Qualifications

Must be at least 16 years old and able to perform essential duties. Reasonable accommodations may be provided for disabilities.

Education and Experience

No prior experience necessary.

Skills

• Ability to read, interpret documents, and communicate effectively.
• Basic math skills including addition, subtraction, multiplication, and division.
• Ability to apply common sense and solve problems.

Physical Demands

Regular walking, handling objects, talking, hearing; occasional sitting, stooping, kneeling; ability to lift up to 50 pounds with assistance.

Work Environment

Moderate noise; may work near moving parts or outside weather conditions. Reasonable accommodations available.

Compensation

$12.48 per hour

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Equal Opportunity Employer

Committed to diversity and preventing employment discrimination based on race, religion, gender, age, disability, sexual orientation, and other protected categories.