Part-Time Cashier/Mail Courier

CONWAY CORPORATION; Conway (AR); On-site; USD 15,000 - 21,000; Part time

Job summary

Conway Corporation is seeking a part-time Administrative Support Worker to assist customers who telephone, drive in, or visit payment windows. You will receive payments, respond to inquiries, and help ensure accurate billing and service delivery.

This role requires a high school diploma, customer service experience, and the ability to read and process data. You will also handle mail, operate a company vehicle, and support various Conway Corp campuses.

Qualifications

• High school diploma or equivalent.
• One or more years of work experience in customer service, handling money, telephone usage, and data entry.

Responsibilities

• Receive payments for utility services in person, by mail, night deposit box, or electronic transactions and post to accounts.
• Answer customer questions or complaints about billing or service, referring issues to appropriate departments.
• Distribute mail across Conway Corp campuses, process outgoing mail, and perform other duties as needed.
• Operate a company vehicle and perform other tasks as assigned by supervisor.

Skills

Customer service

Money handling

Data entry

Telephone usage

English language

Education

High school diploma

Tools

Office software

Job description

• Location 650 Locust Street,Conway, AR, 72034,United States
• Job Category Admin Supp Workers
• Employee Type PT
• Required Degree High school
• Manage Others No

Contact information

• Email [e-mail]

Description

Assist customers who telephone, drive in, or come to the payment windows, receive their payments, or provide responses to their needs, questions, or complaints. Daily pick up and deliver mail, packages, etc. to various Conway Corporation buildings and/or offices or other locations.

REPRESENTATIVE RESPONSIBILITIES:

• Receive payments for utility services from customers made in person, by mail, by night deposit box, or by electronic transactions, post to their account, balance cash drawer, make bank deposits, and process returned payments.
• Answer customer questions or complaints about billing or service rendered, referring complaints or service problems to designated departments for investigation.
• Distribution of mail across various Conway Corp campuses, processing outgoing mail, and various other tasks as needed.
• Operate a company vehicle.
• Perform other duties as assigned by supervisor.

Requirements

APPLICANT REQUIREMENTS:

EDUCATION AND WORK EXPERIENCE:

• High school diploma or equivalent.
• One or more years ofworkexperiencein customer service, handling money, telephone usage, and data entry.

OTHER:

• This position is part-time, Monday through Friday 10:00 a.m. to 3:00 p.m.
• Ability to read, write, and speak the English language.
• Must possess and maintain a valid Arkansas driver’s license and a satisfactory driving record to operate a company vehicle.
• Ability to safely lift and move up to 50 pounds.
• Strong customer service skills, including courteous telephone etiquette and professionalism; and the ability to exhibit patience and empathy under pressure.
• Ability to use job-specific computer software.
• Ability to accurately read and process large volumes of numerical data.
• Excellent organizational skills and the ability to work effectively and productively.
• Ability to speak the Spanish language fluently is preferred but not required.
• Regular and punctual attendance.
• Ability to work non-standard hours as necessary.