Customer Service Associate I

Dollar Tree Stores; Sheridan (AR); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company is seeking a part-time Customer Service Associate in Sheridan, Arkansas. This role involves assisting customers, managing sales transactions, and maintaining store cleanliness. Ideal candidates should have a high school diploma and previous customer service experience. The company offers various perks including health insurance and retirement plans.

Qualifications

• Previous customer service experience in retail or related environment is preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and meet physical demands of the job.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cleanliness throughout the store.

Skills

Customer service

Problem-solving

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Overview

We are seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. This is a part-time role located in Sheridan, Arkansas.

Responsibilities and duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience (Qualifications)

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hospitality, food service, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift 30–50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks and Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

Note: This job description is not a contract of employment and may be amended at any time. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Location: 905 S Rock St, Sheridan, Arkansas 72150

Employment type: Part-time

Seniority level: Entry level | Job function: Other | Industry: Retail

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws, minors may be eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job description is not a contract and may be modified to meet evolving business needs. Employment is at-will.