Part-time Cashier (Clawson, MI)

Great Lakes Ace Hardware; Clawson (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in retail is seeking a Part-time Cashier to join their team in Clawson, MI. In this engaging role, you'll be the face of the store, responsible for customer interactions and cash register operations. Your contributions will help maintain a positive company image and promote customer satisfaction. This position offers flexible hours, including weekends, and is perfect for individuals looking to start their career in retail. If you're passionate about providing excellent customer service and thrive in a dynamic environment, this opportunity is for you.

Qualifications

• Must be at least 16 years old with no prior experience necessary.
• Able to read, interpret documents, and perform basic math.

Responsibilities

• Operate cash register and engage customers through suggestive selling.
• Assist customers in locating merchandise and processing special orders.

Skills

Customer Service

Cash Handling

Basic Math

Communication

Education

High School Diploma or Equivalent

Tools

Epicor System

Job description

Join to apply for the Part-time Cashier (Clawson, MI) role at Great Lakes Ace Hardware

Get AI-powered advice on this job and more exclusive features.

This Position Is Located At
149 E. Fourteen Mile Rd., Clawson, Michigan 48017

Position Summary

Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store.

Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• REGISTER OPERATIONS (typically 70% or more of role)
• Operate cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA.
• Process refunds and/or issue in-store merchandise credit for returned merchandise.
• Use loss prevention techniques to reduce shortages and prevent shoplifting.
• Follow GLA policies and procedures for all transactions. Engage the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seek their participation.
• Maintain familiarity with all ads, rebates, and special pricing; report pricing errors to management.
• Answer telephones and refer calls to proper departments using the paging system and radios.

• SALES FLOOR (typically 30% or less of role)
• Greet all customers and assist in answering questions about merchandise; use The S.A.L.E.S. process to help customers find everything on their lists.
• Assist customers in locating merchandise in-store, online, and process special orders.
• Display, stock, and maintain merchandise, following company plan-o-gram; build displays to attract customers and promote sales.
• Assist with color matching and mixing paint.
• Carry merchandise to customer cars if needed.

Additional Duties

Assist and/or recommend services like chain, rope, key, glass cutting, screen repair, and knife sharpening. Follow nightly maintenance for store cleanliness. Refer customer complaints appropriately. Maintain regular and prompt attendance, working flexible hours including weekends.

Relationships

Communicate professionally with customers, management, staff, and support center.

Technology

Use computer, mouse, and Epicor system.

Qualifications

Must be at least 16 years old. No prior experience necessary. Able to read, interpret documents, speak effectively, and perform basic math. Apply common sense to instructions and problems.

Physical Demands

Regular walking, handling objects, talking, hearing; occasional sitting, stooping, kneeling; lift up to 25 pounds regularly, up to 50 with assistance; vision requirements include close, color, peripheral, and focus adjustment.

Work Environment

Moderate noise; may work near moving mechanical parts and outside weather conditions. Reasonable accommodations available.

Compensation

$12.48 per hour

For more info, visit: https://www.greatlakesace.com/join-the-great-lakes-ace-team/