Part-time Cashier

Phillips Chevrolet of Bradley; Bourbonnais (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Phillips Chevrolet is looking for a Part-time Cashier/Receptionist to enhance customer satisfaction through excellent service. This role involves handling payments, directing calls, and assisting with clerical tasks in a friendly and professional manner. The position offers flexible hours and opportunities for growth in a family-owned dealership.

Benefits

Growth Opportunities

Paid Training

Employee Vehicle Purchase Plans

Long Term Job Security

Flexible Work Schedule

Health and Wellness

Discounts on Products and Services

Qualifications

• Prior experience in customer service preferred.
• Ability to handle transactions accurately.
• Clean driving record required.

Responsibilities

• Calculate bills and process payments.
• Direct calls to appropriate departments.
• Resolve customer complaints efficiently.

Skills

Customer Service

Communication

Professional Appearance

Tools

Microsoft Office Suite

Job description

We are seeking a Part-time Cashier/Receptionist with excellent customer service skills and a winning attitude. This position requires the ability to work (2) morning shifts per week from 7:30am-2pm. And (2) evening shifts per week from 2pm-7pm. Saturdays we alternate so you would need to be available to do every other Saturday either 7:30am-12noon or the afternoon shift 12pm-6pm. Approximately 20 hours per week.

This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

At Phillips Chevrolet, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Phillips Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record