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Crossroads Treatment Centers is seeking a Care Manager to support patients within a local network of clinics. The role focuses on connecting with patients monthly, coordinating with community partners, and collaborating with a care team to ensure high-quality, accessible addiction treatment services.
The position emphasizes building individualized care plans, maintaining compliant documentation, and leveraging lived addiction experience where applicable to improve patient outcomes.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long‑term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office‑based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Connect with patients monthly to address any needs and provide the resources to fulfill those needs.
Connect and maintain relationships with community partners for patient resources.
Work closely with a dedicated team to provide exceptional patient care.
Participate in community awareness/engagement events to promote Crossroads, our mission, our principles, and our approach to addiction treatment.
At minimum, High School Diploma or GED required.
Experience in a fast-paced environment , servicing many clients, is preferred.
Experience in healthcare, addiction medicine, community health, care coordination preferred.
Experience with building individualized care plans is a plus.
Knowledge of compliant documentation practices
Lived Addiction experience is a plus.
Our Care Managers work within a localized geographical area where we have multiple locations that are open on select days. The location nearest to you is considered your primary work location. It is expected that Care Managers will work out of their primary work location and additional secondary work locations if required.
Schedule
Thursdays 7:00 AM - 2:00 PM
Fridays 9:30 AM - 4:30 PM
Mileage reimbursement
Community events that promotes belonging and education
Grow your network
Have a daily impact on many lives
Excellent training if you are new to this field
Opportunity to save lives everyday!