Part-Time Cannabis Dispensary Associate – Customer Experience

Trulieve; Reading (Berks County); Vor Ort; USD 19.000 - 23.000; Teilzeit

Benefits dieser Stelle

Paid time off

Zusammenfassung

Trulieve in Reading, PA is seeking a Part-Time Dispensary Associate to educate customers on cannabis products and guide them through compliant purchases. You’ll deliver friendly, knowledgeable service and support a fast-paced retail environment.

The role involves processing orders, handling cash, and ensuring a positive patient experience. Flexible evenings and weekends, up to 25 hours per week, with a comprehensive benefits package including paid time off.

Qualifikationen

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to understand and follow written/oral instructions.
• Ability to interact with customers and team members respectfully and politely.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role.
• Must be able to pass a comprehensive background record check.

Aufgaben

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.
• Employees MAY be required to perform additional team tasks on an as needed basis.

Kenntnisse

Cash handling

Customer service

Retail experience

Communication

Teamwork

Attention to detail

Sales

Ausbildung

High-school diploma or equivalent

Tools

POS system

Jobbeschreibung

Trulieve in Reading, PA is seeking a Part-Time Dispensary Associate to educate customers on cannabis products and guide them through compliant purchases. You’ll deliver friendly, knowledgeable service and support a fast-paced retail environment.

The role involves processing orders, handling cash, and ensuring a positive patient experience. Flexible evenings and weekends, up to 25 hours per week, with a comprehensive benefits package including paid time off.